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Understanding Client Expectations: The Pillars of Legal Guestology
Legal Guestology Series · No. 2 Last week, I introduced the concept of guestology — Disney's framework for understanding and anticipating guest needs — and how it applies to legal services. The response was incredible. So many of you reached out saying "this makes so...
What client guestology taught me about legal services
Legal Guestology Series · No. 1 I have been to Disney more than ten times, and honestly? I am still not over it. Every single time I walk down Main Street, I notice something new. The way cast members anticipate what you need before you ask. The obsessive attention to...
Fractional Before It Was Fashionable: Why the Idea Isn’t New (Only the Application Is)
In recent years, the concept of fractional leadership has exploded in popularity. Companies now hire fractional CFOs, CMOs, CTOs, and General Counsel – experienced executives who work with multiple organizations on a part-time basis rather than...
The Future is Fractional Podcast – Episode 2 – Taking Your First Steps Towards Fractional
In the second episode of The Future is Fractional Podcast, host Matt Belbeck sits down with Driele Malgueiro, a seasoned legal operations professional deeply involved in fractional recruitment and experience design — to unpack what it really takes to begin a career in...
Are you Ready for a Fractional General Counsel?
As companies grow, legal responsibility has a way of quietly landing on someone’s desk, often a CEO, CFO, or COO who already has more than enough to manage. At some point, contracts become more complex, outside counsel spend becomes harder...
Building a Better Life Through Fractional Models
Episode 1 of The Future is Fractional Podcast In the debut episode of The Future is Fractional podcast, host Matt Belbeck dives into a conversation with Steve Monk — an engineer, lawyer, and entrepreneur — about the evolving landscape of work, leadership, and the rise...
Reminder: Winter Won’t Last Forever
Reminder: Winter Won’t Last Forever Yesterday’s snowstorm is the kind that reminds you winter is still very much in charge in Ontario. Cancelled events, slippery roads, plows working overtime. That heavy, quiet feeling when the world slows down and your only real...
Recap: An Introduction to the Future is Fractional Podcast
Podcast Introduction: The Future is Fractional Podcast In the inaugural episode of The Future is Fractional Podcast, host Matt Belbeck lays the foundation for a powerful shift in how we think about leadership, careers, and the modern C-Suite. The message is simple but...
Stoic Leadership: How to Prepare for a Better 2026
For many corporate leaders, 2025 likely felt like a year of constant reaction. Market volatility, economic uncertainty, evolving technology, and growing pressure on performance created an environment where simply staying stable was an achievement. But stability is not...
Mastering the Client Intro Call: Insider Tips from CEO Law’s Director of Growth
Mastering the Client Intro Call: Insider Tips from CEO Law's Director of Growth What separates technically brilliant lawyers from those who actually convert clients? We sat down with Melissa Simpson, CEO Law's Director of Growth and Client Experience, to find out....
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