by Driele Malgueiro | May 7, 2026 | Legal Systems
Legal Guestology Series · No. 2 Last week, I introduced the concept of guestology — Disney’s framework for understanding and anticipating guest needs — and how it applies to legal services. The response was incredible. So many of you reached out saying...
by Driele Malgueiro | Mar 25, 2026 | Uncategorized
Legal Guestology Series · No. 1 I have been to Disney more than ten times, and honestly? I am still not over it. Every single time I walk down Main Street, I notice something new. The way cast members anticipate what you need before you ask. The obsessive attention to...
by Driele Malgueiro | Dec 30, 2025 | Uncategorized
Mastering the Client Intro Call: Insider Tips from CEO Law’s Director of Growth What separates technically brilliant lawyers from those who actually convert clients? We sat down with Melissa Simpson, CEO Law’s Director of Growth and Client Experience, to...
by Driele Malgueiro | Dec 10, 2025 | Uncategorized
Canada is facing real economic headwinds. Interest rates remain elevated, consumer spending is softening, and businesses across every sector are tightening budgets. Legal departments, traditionally seen as overhead, are often the first place CFOs look when they need...
by Driele Malgueiro | Oct 20, 2025 | Legal Systems
Bridging Legal Practices: A Comparative Insight into Brazilian and Canadian Legal Systems Today, I had the privilege of engaging with a distinguished lawyer from the CEO Law roster, whose expertise spans SaaS licensing, procurement, implementation, strategic...
